Call-center

Kategorie: Dienstleistungen: Call-center:


 Call Centers For Dummies

Preis: 18.99 EUR
Versandkosten: 0.00 EUR Versandfertig in 1 - 2 Wochen

Artikelbeschreibung:
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that´s transforming today´s call center and the location-neutral call center. It also helps readers determine whether it´s cost-efficient to outsource operations and looks at the changing role and requirements of agents. * The ultimate call center guide, now revised and updated * The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations * Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center´s bottom line.



 Call Center Controlling

Preis: 59.99 EUR
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Artikelbeschreibung:
Call Center Controlling



 Call Center Excellence als Buch von

Preis: 39.99 EUR
Versandkosten: 0.00 EUR

Artikelbeschreibung:
Call Center Excellence:Erfolgreiche Call Center im Porträt. 2004. Auflage



Although we always encourage our passengers to take advantage of our easy-to-use online facilities while booking their flights we are also a phone call ...
http://www.airarabia.com/en/call-centre
 AIRARABIA


Als Customer Care Dienstleister sind wir Qualitätsführer im Pre- und After Sales Support für führende Unternehmen aus der Heizungs- Klima- und ...
http://www.tecbytel.de/
 TECBYTEL


Als führendes Marktforschungsinstitut bietet amPuls Market Research die Realisation von Marktforschungsstudien von A bis Z auf höchstem Qualitätsniveau.
http://www.ampuls.ch/
 AMPULS


Experten für Kundendialog und Kundenservice: Kuck + Schmidt ist der professionelle Partner in den Bereichen Callcenter (Inbound/Outbound) Contactcenter ...
http://www.kus-group.de/
 KUS-GROUP


Phintraco Group of Companies. Phintraco Technology. Aplikas Servis Pesona
http://www.mitracomm.com/
 MITRACOMM


24×7 Direct is a boutique Call and Contact Centre delivering intelligent intuitive and results-driven Call Centre solutions for the Australian market.
http://www.24x7direct.com.au/
 24X7DIRECT


Abkürzungen Begriffe Erklärungen rund um Callcenter (bzw. Call Center)- Begriffe.
http://www.peterkleemann.de/ccabc.html
 PETERKLEEMANN


Explore call.center - the ultimate soft phone solution for your business VoIP communication needs
https://call.center/
 CENTE


Als Callcenter (von en: call centre call center ; dt. ?Telefon-Beratungszentrum?) oder Customer-Care-Center (zu dt. ?Kundenberatungszentrum? oder ...
https://de.wikipedia.org/wiki/Callcenter
 WIKIPEDIA



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