Kategorie: Dienstleistungen: Call-center:

 Call Centers For Dummies

Preis: 18.99 EUR
Versandkosten: 0.00 EUR Versandfertig in 1 - 2 Wochen

Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that´s transforming today´s call center and the location-neutral call center. It also helps readers determine whether it´s cost-efficient to outsource operations and looks at the changing role and requirements of agents. * The ultimate call center guide, now revised and updated * The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations * Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center´s bottom line.

 Call Center Controlling

Preis: 59.99 EUR

Call Center Controlling

 Call Center Excellence als Buch von

Preis: 39.99 EUR
Versandkosten: 0.00 EUR

Call Center Excellence:Erfolgreiche Call Center im Porträt. 2004. Auflage

Although we always encourage our passengers to take advantage of our easy-to-use online facilities while booking their flights we are also a phone call ...

Als Customer Care Dienstleister sind wir Qualitätsführer im Pre- und After Sales Support für führende Unternehmen aus der Heizungs- Klima- und ...

Als führendes Marktforschungsinstitut bietet amPuls Market Research die Realisation von Marktforschungsstudien von A bis Z auf höchstem Qualitätsniveau.

Experten für Kundendialog und Kundenservice: Kuck + Schmidt ist der professionelle Partner in den Bereichen Callcenter (Inbound/Outbound) Contactcenter ...

Phintraco Group of Companies. Phintraco Technology. Aplikas Servis Pesona

24×7 Direct is a boutique Call and Contact Centre delivering intelligent intuitive and results-driven Call Centre solutions for the Australian market.

Abkürzungen Begriffe Erklärungen rund um Callcenter (bzw. Call Center)- Begriffe.

Explore - the ultimate soft phone solution for your business VoIP communication needs

Als Callcenter (von en: call centre call center ; dt. ?Telefon-Beratungszentrum?) oder Customer-Care-Center (zu dt. ?Kundenberatungszentrum? oder ...

Klugheit steckt nicht in den Jahren, sondern im Kopf.